A Key Hire is a mission-critical team member whose contribution directly impacts a company's growth, operations, or strategic objectives. Often, this includes senior-level talent, such as engineering leads, product managers, or marketing executives.
Knowledge Retention refers to the process of capturing, preserving, and maintaining critical expertise and information within an organization to avoid loss when individuals leave or change roles.
Knowledge transfer protocols are structured processes and tools that ensure critical information, skills, and workflows are passed from one team member, department, or organization to another — especially during hiring, offboarding, or organizational change.
KPI alignment is the process of ensuring that all stakeholders—from leadership to contractors—are working toward the same measurable goals. This is essential in remote and hybrid teams where visibility and accountability can suffer.