Closed deals refer to sales that have been completed and closed out by a sales representative.
Cloud-based CRM (customer relationship management) is when a company's CRM software and data is hosted in the cloud instead of on local servers.
CRM analytics refers to the use of data and analytics tools to gain insights from customer relationship management (CRM) systems.
CRM data cleansing is the process of identifying and fixing errors, inconsistencies, duplicates, and outdated information in customer relationship management (CRM) systems to improve data quality.
The customer lifecycle refers to the stages a customer goes through from initial awareness of a company to becoming a loyal brand advocate.
Customer lifetime value (CLV) is a key metric that sales operations professionals use to determine the total revenue a business can expect from a single customer account over the entire course of their relationship.