Zombie Metrics: Why You're Still Tracking Stuff That Doesn’t Actually Matter
The Metrics That Won’t Die
Every product team has them: charts no one checks, KPIs that don’t guide action, and reports that feel like wallpaper.
They started with good intentions. A dashboard built during launch. A weekly email sent to stakeholders. A number that once told a story.
But now? They’re zombies. Still moving — but not alive.
Why Zombie Metrics Stick Around
Vanity metrics feel good. Page views, downloads, followers, time-on-site — they spike easily and look impressive in slides. But they rarely change how teams work.
What keeps them alive:
- Legacy OKRs no one updated
- Metrics chosen before product-market fit
- Fear of removing a number that “might be useful”
- Reporting processes on autopilot
And the cost? Focus. When teams stare at irrelevant data, they miss the signals that matter.
Common Offenders
Here’s what zombie metrics often look like:
- Raw traffic without conversion context
- Signups without activation tracking
- “Active users” with no definition of activity
- NPS scores with no follow-up analysis
Killing Metrics — The Right Way
Not all data deserves to live forever. But killing a metric can feel risky. What if someone needs it? What if it shows something later?
That fear is valid — but manageable. Here’s how smart teams clear the clutter without creating blind spots.
Audit With Purpose
Start with one question: “When was the last time this metric changed a decision?”
If no one can answer, it’s probably a zombie.
Create a simple audit table:
- Metric name
- What it’s supposed to show
- Who uses it
- When was it last referenced in a meeting or decision
You’ll be surprised how much you can retire.
Replace Fluff With Friction
If a metric is easy to check but hard to act on, it might be fluff.
Better:
- Replace "time on page" with "time to first meaningful interaction"
- Swap "signup count" for "% reaching activation milestone"
- Ditch "bounce rate" in favor of "task completion ratio"
These take more effort to track — but they’re worth it.
Don’t Just Delete — Declare
Kill metrics publicly. Explain why. Update dashboards. Remove dead numbers from team rituals.
This isn’t just cleanup. It’s a culture signal.
Metric Hygiene Is a Leadership Habit
Cutting zombie metrics isn’t a one-time fix. It’s a mindset. A discipline. And it starts at the top.
When leaders model metric hygiene, teams stop tracking for the sake of tracking. They build clarity into the product — not clutter.
Make Metrics Earn Their Way In
Before adding any new KPI, ask:
- Who will own this number?
- What behavior will it shape?
- When will we review it?
If you can’t answer, pause. Better to wait than to add another future zombie.
Revisit, Refactor, Remove
Set a cadence:
- Quarterly dashboard reviews
- OKR check-ins with metric health baked in
- End-of-project metric audits
The goal isn’t minimalism — it’s precision.
Celebrate What You Kill
Make it a ritual. Share the metrics you’ve retired — and what replaced them. Show the before/after. Let the team feel the weight lift.
Because when the right metrics live, and the wrong ones die — teams focus better, move faster, and build smarter.
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