Engineering Manager
Full-time
Remote
Siena AI
https://siena.cx
London, England, United Kingdom
Founded:
2023
Technology, Information and Internet
Employees:
38
Posted Date:
09 October 2025
Company Details
Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.
Specialities
Highlights
INDUSTRIES
Technology, Information and Internet
SENIORITY LEVEL
Mid-Senior level
experience, years
not explicitly stated, but requires experience leading product-focused engineering teams
Software position
yes
Job function
Engineering and Information Technology
Core Tech Stack
Nice to have
experience with AI ecosystems, premium AI tools like ChatGPT, Claude, Perplexity Pro, Cursor, Lovable
RESPONSIBILITIES
Important info
distributed team, focus on AI-powered customer experience, leadership role with founding team mindset, emphasis on velocity and customer value, equity or stock grants available, learning budget provided, premium AI tool access, commitment to diversity and inclusion
Siena AI
https://siena.cx
London, England, United Kingdom
Founded:
2023
Technology, Information and Internet
Employees:
38