Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.

Engineering and Information Technology

Experience in CX, e-commerce, AI automation, AI-native mindset using tools like Claude, Cursor, v0, ChatGPT

Small distributed team, focus on AI agents for customer experience and e-commerce, emphasis on ownership, product judgment, and AI fluency, premium AI tool accounts provided, learning budget available, equal employment opportunity employer