Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Information Technology

Postman, Swagger, log analysis, source code review, observability and monitoring tools, customer-facing experience in high-growth SaaS environments

Position is remote based in Singapore, focus on AI customer service, company backed by $250M funding, remote-first with flexible work schedule and comprehensive benefits